Mr. Niall Byrne:

It is a large contract, so it is a significant outsourcing item of expenditure for the RTB. To put it in context, there are approximately 40 people who work on that account in the outsourced service provider company. When the Deputy looks at it in that context, if we were to be doing that work internally, given the scope and scale of what it does, it actually does a lot as part of that contract. In addition, flexibility is part of the contract. That is part of what we buy. This means it can flex its resources upwards if there is a surge in contacts on a particular issue or something like that.