Mr. Niall Byrne:

It would depend on the nature of the complaints that came to us. Our approach as a regulator is to be proactive and to take proactive rather than reactive steps. If we have reason to believe that a landlord is engaged in improper behaviour in relation to one tenancy, obviously, we are concerned to know whether that might be happening in other properties which that landlord owns or operates. We look across other properties when we receive complaints in relation to any particular landlord.