Mr. Peter Hendrick:

For those who are in the intervention area, we are guaranteeing the speeds. It is not an "up to" service. ComReg has dealt with this in recent times. It is applying penalties where operators say they are delivering a speed or an up to speed that they are not achieving. Consumers are very frustrated that they are not achieving the speeds they are supposed to be getting and are paying for. In our network, we are guaranteeing the service and we are testing all of the retail operators to ensure they are meeting those metrics. There are consequences to them not achieving those metrics. It is something that we absolutely stand over and have contractual obligations to deliver on with the Department of Environment, Climate and Communications.