Ms Susan Clyne:

In fairness to HSE IT, the COVAX system was set up, but a lot of detail had to be included. GPs had to identify whole ranges and cohorts of patients during vaccination because there were no disease records. Hospital colleagues had to do the same. Therefore, very basic e-health measures need to be put in place so we can build on the foundations, but ultimately it is a question of what is in the best interest of the patient, be it face-to-face consultation or online consultation.