Oireachtas Joint and Select Committees

Thursday, 9 December 2021

Public Accounts Committee

2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Social Protection
Chapter 9 - Regularity of Social Welfare Payments
Chapter 10 - Management of Social Welfare Appeals
Chapter 11 - Controls Over the Covid-19 Pandemic Unemployment Payment

9:30 am

Photo of Neasa HouriganNeasa Hourigan (Dublin Central, Green Party)
Link to this: Individually | In context | Oireachtas source

I take that point and I know Mr. McKeon said 12% but I would say that rate of appeal success is significant. I know some of the case studies the Department gave us were quite complex around the interaction with different jurisdictions or the UK or whatever. Where the issue is simply insufficient information, it seems that a review of the unit costing of the appeals process as opposed to simply asking people for more information instead of refusing their application would perhaps be better value for money.