Oireachtas Joint and Select Committees

Thursday, 25 November 2021

Committee on Public Petitions

Direct Provision Policy and Related Matters: Discussion (Resumed)

Mr. David Delaney:

The chatbot function is not up and running just yet from our end, so I will not commit to how many languages will be provided. We are about to go live on the Irish immigration website. We do not know if it will be a couple of weeks or months but we have much of the hard work done to go with the five most common languages across the immigration service. That has been an interesting exercise in its own right because of the different areas of immigration. There is citizenship at one end versus asylum at the other end and they have five different types of priority languages, as the Deputy can imagine.