Mr. Ciarán Breen:

A great innovation that would meet some of the issues the Deputy has mentioned there is the pre-action protocol, which we have not had to date, whereby we remove the adversarial side of having to serve proceedings so that one would find oneself in a pre-proceedings environment where both plaintiff and hospital defendant can meet in a much calmer, less pressurised atmosphere, isolate and net out what are the particular issues for the hospital, and then move towards something like alternative dispute resolution like mediation, which we favour. That would be a great innovation.