Ms Barbara Jones:

I thank the committee for the opportunity to give it this important up-to-date information. As Ms Canavan stated, it has never been so difficult or complex for families to travel these days. We have aligned our work with that of the Department of the Taoiseach and the Department of Health to maintain a travel helpline, backed up by up-to-date information on our website. That information is also accessible through the Covid travel website. As such, there are two website interfaces for the public to get up-to-date information, which bears reading owing to the complexity of country-by-country information. For people with urgent travel or passport queries, we are backing up and scaling up our customer service lines for when the change happens on 19 July.