Oireachtas Joint and Select Committees

Tuesday, 13 July 2021

Joint Oireachtas Committee on Transport, Tourism and Sport

Implementation of the EU Digital Covid Certificate: Discussion

Mr. Damien McCallion:

As Ms Canavan has stated, there are currently just over 2 million people fully vaccinated so we are in the high 90s when it comes to the data for certificates. There will be an ongoing process to deal with the people vaccinated every day.

On the data, matters have cropped up such as people changing addresses, including email addresses, or emails bouncing back. Names may be different on passports or addresses could be incomplete.

The call centre will sweep those up then and try to turn them around. There will have to be some verification of name changes or date of birth changes. Those are issues that come up. Particularly in the early stages of the programme and prior to the public portal, there would have been minimal information held on healthcare workers for example. As Beaumont Hospital, for example, might be the address, we contacted our health service providers and all of our facilities so that they had arrangements in place to distribute those as quickly as possible as they arrived. There will be issues during that period but as Ms Canavan has said, the call centre will be one mechanism to tackle that. Good communication with the various other stakeholders will also assist in that.