Ms Michelle Quinn:

On the employee engagement piece, it is vital within retail, especially because we are going to try to reimagine and reshape the future of retail. It is equally important in all other employments. One of the elements of our ultimate success will be the role that the employees themselves play and their contribution. I have no doubt that our members are up for the challenge. They simply need the opportunity and they need us to assist them in shaping the future and delivering on decent, secure jobs and addressing whatever challenges that requires along the way. We are happy to work with them to do that.