Mr. Eamonn Crowley:

The first issue about which the Chairman has asked is one I will take up with the BPFI. From our interaction, it is clear that the Synch Payments programme needs to be explained to the committee in greater detail. I will pick up on that matter with the CEO of the BPFI in due course.

On the question of trackers, I mentioned to Deputy Doherty that we have approximately 80 cases going through the legal process and more than 200 cases with the Financial Services and Pensions Ombudsman. That is the nature of the interaction we have with regard to the tracker mortgage product. We have some occasional interaction with customers who contact us directly but it is primarily in those two areas.