Mr. Eamonn Crowley:

I thank the Deputy. With regard to his earlier questions, the prevailing rate decision did not impact Permanent TSB. With regard to the groupings, I have mentioned there are more than 200 cases with the FSPO rather than 200 itself. I do not have specific groupings at present but I will happily engage subsequently with the committee on this aspect.

With regard to the point the Deputy made on the finding and the fine, clearly the bank has apologised for what has happened. Indeed, it has apologised over an extended period of time. Unfortunately, it is a very difficult and bad history that not only Permanent TSB has had but the wider banking sector has had through the tracker engagement, through the financial crisis and as we approached the mid-2010s, with regard to how banks interacted. As an organisation this is something we have taken on board. We have paid our fine, which was significant, and we accepted the misdemeanours put forward in the settlement agreement. We have learned from it and we are trying to move forward. As we engage with the FSPO, we are trying to resolve cases on an ongoing basis with customers in this area. I can only reiterate the apology and the fact this should not have happened. We are trying to learn from these lessons and move forward with regard to how we develop our bank.