Mr. David O'Sullivan:

First, we have to recognise that schools create a culture. Ideally, schools have open engagement whereby if parents have any issues or concerns they are encouraged to address them with the school. There have been incidents of commentary online relating to teachers. Where that has arisen our members generally raise the matter with the school management, who would generally tend to engage with the parents in question, set out what the policy is and explain that any issues or concerns should be addressed directly to the school, because that is the appropriate platform on which issues should be addressed.