Ms Cori Crider:

The Senator is absolutely right that this is overripe for legislation at this point. In terms of our recommendations, it seems that it would be appropriate to have a legislative requirement for social media platforms over a certain size. One can set a threshold so that some blog with 15 posters obviously does not have to go through this. We are, however, talking about some of the world's largest companies here, for example, the Google, YouTube and Facebooks of the world, which would have to in-house core content moderation staff. That is one issue.

Another issue is the health and safety point. There should be a requirement for psychiatric support as a basic workplace safety protection, and not simply wellness coaches who tell people to do deep breathing and yoga to deal with the medical risk of having to be exposed to this content.

Then, I believe we must do something, in a regulatory sense, about this culture of secrecy. I do not know whether it is possible for the committee, for example, to write to all of the companies and ask them formally to clarify or disclose to the committee what they say about secrecy, or to clarify that, in fact, the workers have the right to raise legitimate workplace grievances. We would welcome any action the committee could take in helping us in that respect. Ms Plunkett has done much here in cracking that wall of secrecy and climate of fear, but actually, it is the companies that have to go on record and admit that Ms Plunkett and her colleagues have the perfect right to raise these legitimate workplace issues.