Oireachtas Joint and Select Committees

Wednesday, 12 May 2021

Joint Oireachtas Committee on Jobs, Enterprise and Innovation

Online Content Moderation: Discussion

Ms Isabella Plunkett:

I thank the Deputy for his questions. Many people have the fear instilled in them from within the company. They have to sign an NDA, which is then taken away from them. I would not be able to remember exactly what was in a document from two years ago. Obviously, I do not want to cross a line and cause trouble either. I want to do my job and get on with it but if I am not given a document that I can reference and stay within the boundaries of, then it is easier to instil that fear. However, many people have families and kids and bills to pay. People are intimidated and do not want to say anything in case they have to go through a disciplinary procedure and potentially lose their jobs. There have been examples of that happening. We have an internal workplace platform, like a Facebook for us. When people were leaving the company in the middle of the pandemic last year, they were writing their goodbyes on that platform. They were complaining about the treatment, what was going on and how they felt unsafe. Many other people in situations like mine live with someone at high risk and were worried or concerned and these worries and concerns were not being taken into account. It was clear that it was being censored because people's comments were being deleted, accounts were being disabled and people were put on disciplinary action and we never knew why. Of course that makes people fearful because they see this action being taken by the company and wonder why. Why do I not have the right to speak about such matters? Why can I not stand up for what is right and what is fair? I am a very fair person. I believe fair is fair and I do not agree with what is happening but it took me a long time to come to this decision and agree with the Foxglove team to take part in this. I had such a feeling that I needed to do it and needed to speak out for the people who are too afraid or feel they have too many responsibilities and cannot afford to take any risks.