Oireachtas Joint and Select Committees
Wednesday, 12 May 2021
Joint Oireachtas Committee on Jobs, Enterprise and Innovation
Online Content Moderation: Discussion
Ms Fionnuala Ní Bhrógáin:
I think Ms Crider mentioned this earlier when she referred to An Garda Síochána. Members of An Garda Síochána and other public bodies are required to deal with situations with traumatic content and are facilitated with the correct level of medical assistance. Another example concerns operators of the 999 emergency line, who were previously outsourced and conducting the same work as those employed within the emergency ambulance and fire services. Our union's position was that those directly employed workers were an analogous grade. The 999 emergency line operators have now been taken back in-house and are dealing with 999 emergency calls as direct employees. Therefore, I suggest those two instances could be considered analogous grades.