Anne Rabbitte (Galway East, Fianna Fail)
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Every €1 that comes through the CHOs goes through our disability managers in the CHOs. If that home care is provided through the disability services, that is the person the parent needs to contact.

They will work to signpost and address the issues that the Senator has raised regarding the quality of the audit piece and, perhaps most importantly, the service level agreement that they signed up to as a service provider. That is where service providers realise how difficult it is for carers and why the supports are needed. When companies tender for a job to support a family, sometimes they do not understand what they are tendering for. That is where the service manager will work with the family. It is very disappointing to hear what the Senator has said because families wait so long to get assistance and intervention. When they get that intervention, the one thing they need is for it to work and it is very disappointing when it does not work. It is not that these interventions do not cost a great deal of money. Significant money is being spent on these interventions. The service manager in a family's CHO will want to ensure that the family and the younger or older service user get the provision that is being provided to support their needs. It seems from listening to the Senator that there is more than one case involved. It comes down to the service manager. If the funding is coming through disability, it will involve a disability manager, and I have nine such managers in the country.