Ms Celene Craig:

To add to Ms Morgan's comments, another issue that will need to be addressed and might merit further consideration is cases where a complaint is not in respect of any one platform. This is a real concern of some children's organisations with which we have spoken. It is where there is a multiplatform complaint. That will merit further consideration in terms of the complaint-handling mechanism. The committee will see these are new and complex areas, but they will all require mechanisms to try to address the concerns that underpin them.