Ms Kerry Curran:

We are of the same view in that the infrastructure piece is not as important to businesses and is not really causing the delays and difficulties for firms. It is more about the issues with processing and a large number of firms getting used to all the new processes that they have not had to deal with before. Many of the firms that are bringing in goods from Great Britain have never had to deal with customs before. They have never had to find out what their commodity codes are, address any of the paperwork or deal with any of the additional costs associated with all this. At a time when Covid-19 is having a big impact on cash flow for firms, it is compounding the issue. It is really about processing. Making the processes easier, less burdensome and more cost-efficient for firms is really what is required.