Ms Gráinne McEvoy:

I thank the Deputy for his question. In the first instance, the Central Bank had included the 6,000 AIB customers within the tracker mortgage examination. They received a certain amount of redress and compensation from AIB. However, by virtue being included in the examination, they had access to engage through the channels that were set up under the framework supporting the examination. That includes access to the Financial Services and Pensions Ombudsman which ultimately ruled in their favour, as the Deputy rightly cited.

It is important to reiterate Mr. Sibley's point that while the supervisory phase of our work had concluded last year, we continued and still continue to monitor the decisions in appeals out of the Financial Services and Pensions Ombudsman and, ultimately, if any of those cases are escalated to the courts system in Ireland.

Almost all - more than 99% - of the redress and compensation has been paid, amounting to €710 million paid to 40,500 customers. Those outstanding are those who are difficult to track down or seek to have points of contact. I note the Deputy's points, but from our perspective, by virtue of them being included under the examination, they had access to those channels which ultimately yielded a different outcome for those consumers.