Ms Oonagh McPhillips:

It is one of the reasons we manage it out of our internal audit unit. Through audit we feed it into their recommendations across a whole range of issues, so if anything is raised, even if the disclosure itself is not upheld, they can still extract the learnings. Obviously, they safeguard the confidentiality of the process, but they apply it through their audit recommendations and then we take it on board and make sure we have a process to implement the auditor conditions.