Ms Oonagh Buckley:

There are three standard inspections per year, two of which are carried out by staff who are now part of the Department of Children, Equality, Disability, Integration and Youth but previously worked in the Department of Justice and Equality, including in 2019. The other standard inspection is carried out by an independent inspection company. They do a thorough inspection of all the standards. We also invite residents to report any issues they may have regarding food or difficulties with the local manager. Of course, they also have access to the Ombudsman and the Ombudsman for Children. There are a variety of routes through which people can come to us if there are issues and we can test and seek to examine what is going on in a centre.