Oireachtas Joint and Select Committees

Tuesday, 24 November 2020

Joint Oireachtas Committee on Children and Youth Affairs

Foster Care and Complaints Process: Tusla

Mr. Bernard Gloster:

Retention is improving but it is by no means without its challenges. I would not in any way want to take the committee down the direction of not being concerned. Exit interviews are not mandatory in Tusla no more than they are in any other organisation. They are attempted and some are done, so they are taken for what they are. They contribute to learning but I do not have any analysis of them with me. I will certainly ask our human resources team what analysis exists from exit-type feedback and I am quite happy to provide it and for it to be as public as it can be.

Turnover is a factor and the Senator hit the nail on the head in speaking about the fact that a child, whether in care or at home in the child protection surveillance system, having to tell his or her story repeatedly to new people is one of the greatest problems or challenges we face. The mobility of the workforce is such now that it is quite difficult to avoid the problem.