Gerry Horkan (Fianna Fail)
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I presume that as the Financial Services and Pensions Ombudsman becomes more established and as its staff become more familiar with legislation, they will be better and more experienced in their work. The ombudsman has recruited 43 people, while losing 36. It has spent an awful lot of time recruiting people, whether through agencies or advertisements and so on. Approximately 80% of the number recruited have been lost. I presume they are not all of an age that they are retiring but rather that it has lost them to other companies. Is it that the ombudsman lost the 53 long-term employees or that the 43 people arrived and within three weeks, or three or six months, the reference to the Financial Services and Pensions Ombudsman on their CV got them a better job somewhere else?