Oireachtas Joint and Select Committees

Tuesday, 12 November 2019

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Dual Pricing for Insurance: Discussion

Photo of Pearse DohertyPearse Doherty (Donegal, Sinn Fein)
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Did the insurance company that I was with act honestly, fairly and with integrity in the interests of its customer, which was me, when it told me that the best price it could give me was €274 more than I would get from the same company online? In the case of a constituent who was being charged €4,000, when I inputted online her exact details - the exact profile the company sent out to her - she was offered a quote that was €1,200 less than the renewal quote. This was after she phoned the company and was told that €4,000 was the best price it could offer. How could those companies be acting, as is required of them, honestly, fairly and in the best interests of their customers and the integrity of the market?