Ms Derville Rowland:

In this jurisdiction, we have a very well-developed consumer protection framework compared to very many others. There is a large degree of consumer protection which other countries do not afford their citizens. We take that very seriously. Our policy work always looks at what is out there globally but it must be bespoke for our own jurisdiction on the basis of appropriate evidence in order to have a positive effect on our own system. In financial services, it is particularly noticeable that different markets operate differently with different practices and preferences. It is very important that these considerations are assessed in our own context.