Oireachtas Joint and Select Committees

Thursday, 7 November 2019

Public Accounts Committee

2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms

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9:00 am

Mr. John McKeon:

I would not describe it as their own fault. We did not describe it as a fraud or anything like that in the control report. We described it as either customer error or our error. We are not equipped to-----

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