Oireachtas Joint and Select Committees
Thursday, 7 November 2019
Public Accounts Committee
2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
9:00 am
Mr. John McKeon:
That is why we tier it. During the first period we try to work with people with our own case workers, to encourage and support them in JobSearch. If, at the end of nine months, they have not got there, the schemes are then available to them. That is a proportionate and reasonable approach. It is ultimately a policy decision. The evidence is-----