Oireachtas Joint and Select Committees

Thursday, 7 November 2019

Public Accounts Committee

2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms

9:00 am

Mr. John McKeon:

We have done such research across a number of schemes and have a rolling programme of doing this. We do them ourselves and commission people like ESRI to do them, and all the research is published. We have done this with the back to education allowance, JobBridge as it was, JobsPlus, JobPath, and the back to work enterprise allowance. We will be doing community employment this year, probably, but if not in 2020.