Dr. Matthew Sadlier:

The other issue within the waiting list system that is not often captured concerns the internal waiting list. In the case of community mental health teams, for example, often there will be a waiting time to be seen by the team, but once a person is seen, he or she is put on an internal invisible waiting list to be seen by a psychologist, an occupational therapist, a social worker and so on. There are internal waiting lists within the system that are blind when it comes to the public figures.