Mr. John Church:

A point of information is that since last November Childline has been operating an online chat system which children access every day. We have approximately 100 chats a day on Childline online. We also operate Childline text. Traditionally, ours has been known as a telephone listening service. We still listen to 1,000 children every day, but in recognition of the fact that children now operate online, we are also up and running online. It is not a 24/7 service, but we hope to get there within the next 12 months.