Oireachtas Joint and Select Committees

Thursday, 13 June 2019

Public Accounts Committee

2017 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 40 - Children and Youth Affairs

9:00 am

Photo of Seán FlemingSeán Fleming (Laois, Fianna Fail)
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With regard to Tusla's staffing constraints, we all hear about the unallocated cases. I know we are technically dealing with the 2017 accounts, but I remember that quite a few years ago there was a big issue in Portlaoise or the midlands. A filing cabinet of unallocated cases showed up. When Tusla receives a referral, how long does it take for the case to be allocated? What triage system is in place? Some calls are light while some are more serious. In the early stages Tusla relies on the HSE computer system. Does Tusla have a system of its own? There is also an issue with regard to weekend cover, about which we often hear. After Mr. Smyth answers those questions I will call Deputy O'Connell.