Oireachtas Joint and Select Committees

Tuesday, 9 April 2019

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Business of Joint Committee
Matters Relating to the Banking Sector: Permanent TSB

Mr. Jeremy Masding:

There are two answers to that question. First, we use every public forum, including this one, and our annual results to raise this as an issue. Second, we write to customers with their annual mortgage statements to ensure that they understand that there is value that they can gain through the process.

As to the Deputy's comment on this being driven by our financial interests, the principle of running a financial services business is to try to find a balance between giving value to and getting value from the customers. We do not set out to be out of kilter in either respect. There is a saving of significance that is available to those customers. If the committee does not mind me using this forum as a "public forum", I will encourage all SVR customers to examine the savings that are available to them by using their LTV ratios and having valuations that are paid for by Permanent TSB.