Michael Harty (Clare, Independent)
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Front-line staff, not only GPs but also staff manning the phone lines, are under extreme pressure regarding the phone calls they receive from women due to complete frustration with not getting their test. The pressure on front-line staff on the phones is almost unbearable. There is a difficulty relating to the stress they are under and maintaining those staff. There is an urgency even with regard to that issue where people are trying to impart factual information to women who are very worried and frustrated, and it is taking a toll on front-line staff.