Ms Catherine Bond:

We provide an annual report in terms of the nature of the calls. We can provide breakdowns of the counties in which issues are quite prevalent. In the past, the vast majority of calls were around how to become a foster carer but that is decreasing now. The predominant ones now would be, for example, where an allegation of some kind has been made against a foster carer and he or she has just received the news, is very distressed and picks up the phone. I might pass this on to Mr. Murphy because he is dealing with these issues at the coalface.