Ms Mary Dunnion:

Our investigation found that there was a gap between what was happening at the executive and on the ground. It was very important that the gap should be narrowed. There were pieces of work on workforce planning. It was not comprehensive work that would cover the totality of the organisation for its current and future needs, and that would be the really important part. There was no reason it had not happened. There was an acknowledgement that it needed to happen, and that was reinforced by the recommendation that we made.