Mr. Jim Gibson:

Yes. We have a significant legislative challenge in this work whereby we are being asked to assess or investigate statements of complaint or of concern to us as an agency. Someone could come in and make a referral to the Child and Family Agency saying that, when he or she was young, a member of a religious order or a member of my family sexually abused him or her, and leave. We can ask that person to come back and furnish further, more detailed information to give us the opportunity to carry out a good assessment of that but we cannot compel that person to come back and, quite often, they do not want to come back because of the emotional and psychological trauma they have experienced.

We also have no powers to compel that person of concern to whom the complaint related to come and involve themselves in our process. They can tell us to go away. It is difficult work and we struggle to get good policy and practices into this area. We have changed our policy on numerous occasions and it has also-----