Mr. Pat Smyth:

Last year, we had additional investment for approximately 80 posts into the front end. That is a combination of social work and other services in terms of getting other expert administrative grades alongside social workers. It is not unlike the position in medicine with medical secretaries and others who know the business and how to carry out and enhance the administrative tasks involved. That has been a direction of travel. From an organisation perspective, we must point out that when we came into being in 2014, the organisation we came from, the HSE, had a very strong, centralised, administrative pillar. While that is subject to a lot of attacks, it acts as the administrative support to all of the services provided by nurses, doctors, physiotherapists and mental health practitioners. It is a pillar of service we did not have when Tusla came into being. That has caused us a lot of initial angst as to how to get to a position in which services do not have to run the administrative side of the organisation. While there have been positive developments, it is something we have had to build up.