Catherine Murphy (Kildare North, Social Democrats)
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I will begin by picking up on that. The control piece for us is the people who walk through our door with the letter stating that there has been an overpayment or whatever, and there are questions that jump out from that. If somebody was overpaid or made a fraudulent claim, the Department has to deal with that and the way people negotiate with the Department is sometimes the reason they contact us. I am aware of a number of people on family income supplement who, say, work in a school but who did not work the right number of weeks because of the storm, school holidays and so on. They should have signed off and gone onto a jobseeker's payment, which might have been a smaller payment. How do the witnesses manage that in terms of the way they reflect that type of case? Is that a contra item or do they look in retrospect with somebody like that?