Oireachtas Joint and Select Committees

Tuesday, 18 September 2018

Joint Oireachtas Committee on Communications, Climate Action and Environment

Broadband Service Provision: Discussion (Resumed)

5:00 pm

Ms Carolan Lennon:

As part of the regulation by ComReg, we have to sign up to repair targets - the number of lines that have repairs and the speed of repair - and we have a national target and sub-national, regional targets.

We are targeted against those each year and as there are penalties if we do not make them, there is a huge focus on that. We looked at the repair numbers across the entire network this morning and there are 2,500 repairs. A percentage of Eir's capital expenditure goes into maintenance because it is rightly held accountable by the regulator on those repairs.