Oireachtas Joint and Select Committees
Tuesday, 10 July 2018
Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach
Matters Relating to the Banking Sector: KBC Bank
Mr. Wim Verbraeken:
It could increase. Our process is slightly different from that of other banks. We calculate the redress and compensation based on the information we have on file and we pay the customer. The customer then has one year to lodge an appeal.
