Oireachtas Joint and Select Committees

Tuesday, 10 July 2018

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Matters Relating to the Banking Sector: KBC Bank

2:00 pm

Ms Dara Deering:

That is the lower number, but those customers can now download our mobile app, take a photograph of their documentation and have an account open within five minutes. We have made massive improvements in the past while, recognising feedback from consumers that opening accounts, given the paperwork required, can often be very challenging.