Ms Brenda McVeigh:

We did not have the best of phone systems in our previous office. We inherited it from the Revenue Commissioners and it was put into a very small office. We also got very short notice to exit our previous office. We had to move out in a matter of two and a half to three weeks and move in to the new one. We needed to get Office of the Government Chief Information Officer, OGCIO, sanction for most of the matters. We were lucky - it is too long to go into it - to be able to get a lot of new equipment quickly to try to get going. One of the things that we did not have, however, was a new phone system. We did not anticipate everything we would need, given there are only a small number of us to deal with of these needs. It turns out that we do need OGCIO sanction to get a new phone system. We were also trying at the same time to get multiple contractors: builders, furniture people, new landlord-----