Oireachtas Joint and Select Committees

Thursday, 21 June 2018

Public Accounts Committee

2016 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Chapter 14 - Control of Ireland's Bilateral Assistance Programme
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs and Trade

9:00 am

Ms Fiona Penollar:

I will talk from the top of my head but am fairly confident that I am in the right ball park. It was about 2,300 people on the phone, about 1,500 people on web chat, about 3,500 on email and the remainder are personal walk-ins dealt with at the counters in Dublin and Cork. I am not including appointments. That is for lodging of applications. That is separate.