Oireachtas Joint and Select Committees

Tuesday, 19 June 2018

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Business of Joint Committee
Matters Relating to the Banking Sector: Ulster Bank

1:30 pm

Mr. Eddie Cullen:

It is not a systems issue at all. We will quickly calculate the refunds for those customers who have relatively straightforward term debt. When it gets into the issue of overdrafts, where the profile continually moves on a regular basis, that is more complicated to calculate. This has nothing to do with systems. It is just about building a robust spreadsheet with the correct adherence.