Oireachtas Joint and Select Committees

Tuesday, 19 June 2018

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Business of Joint Committee
Matters Relating to the Banking Sector: Ulster Bank

1:30 pm

Mr. Eddie Cullen:

We will have 80% of the refunds processed by the end of the year. A large number of these cases are overdraft accounts. We have to reconstitute an overdraft profile over six years and there is quite an element of complicated work involved in doing that properly. We are working on building the process to do so. That cohort of customers - 20% - we expect at this point will flow into quarter 1 of next year. We expect to have that work completed before next March. We prefer to say that rather than a specific date that we cannot meet. We hope to have the work completed within quarter 1.