Oireachtas Joint and Select Committees

Tuesday, 19 June 2018

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Business of Joint Committee
Matters Relating to the Banking Sector: Ulster Bank

1:30 pm

Mr. Paul Stanley:

Absolutely. I will certainly look at those. We have remediated the 2,500 in respect of which we made a commitment. We are on track. In the process of remediating the remainder of the 3,500, some elements will drift into July. Indeed, we have gone out and identified other instances where customers have wrong rates and accounts in particular, cases which we will be looking to remediate and rectify. By the way, correspondence will be sent out shortly to those customers with wrong rates and to the extra 2,000 to whom I referred to advise them of that.