Oireachtas Joint and Select Committees
Thursday, 14 June 2018
Public Accounts Committee
Implications of CervicalCheck Revelations (Resumed)
9:00 am
Mr. Damien McCallion:
I would hope so. I wish to clarify this. It has been a complex process. I am not going to say it has been easy. There have been more than 25,000 calls. At the point when the help desk was established we had a backlog of several thousand. Earlier, I described the model of four tiers of calls. We have more than 50 staff in each area.