Oireachtas Joint and Select Committees
Thursday, 14 June 2018
Public Accounts Committee
Implications of CervicalCheck Revelations (Resumed)
9:00 am
Mr. Damien McCallion:
One final point, Deputy. I am sorry. If there are complex cases remaining from the calls, it is our intention with the interim clinical director to ensure that they are allocated directly to hospitals. To recap, the call centre model involves a call centre in Cork that effectively takes the first line of calls and provides advice to women. That amounted to approximately 14,000 calls. The second level was general nursing and the third was oncology or colposcopy nursing, for example, the team in Limerick, which has done phenomenal work in a short time. The final level is the medical piece. That is either dealt with directly by a consultant or referred to a hospital.