Ms Simonetta Ryan:

I will try to answer some of those points. On the question of the part-time education options, to be honest I do not have specific answers on that, but we are developing the capacity of our case officers to work with people with a disability. People can come talk in to us about activation and engage with us, whether they are on a scheme or whether they are these invisible people. Part of that may be about awareness and people realising that is something they can do. We have put a lot of work into our case officers. I always accept that we have more to do because this is a complex client group; it is not homogenous. We accept that.

Side by side with that we have pilots. There is one running in the midlands at the moment. It is not that we are just doing pilots. We use the 62 Intreo services around the country to provide access for people. However, we have to look at how can we do it better and how we can target particular situations and circumstances, working with our colleagues, whether in health, education or elsewhere. That is where the pilots can help us. They help also people with disabilities and their families to input into what is working and what is not. It is slow and I accept that.